What makes a good manager?

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What makes a good manager?

When you manage people, you are responsible for inspiring, motivating, and encouraging them. It’s no longer just about you and what you bring to the table, you need to get others to bring all they can to the table, too. Essentially, being a manager is about more than just hard skills. When you consider the qualities of a good manager, you’ll notice that they can’t all be proven and measured.

To be an effective manager, you need to develop a cocktail of qualities, ranging from identifying the hidden potential to being more understanding toward your employees.

Here HRavailable is uncovering the common traits of high scoring managers. Cultivating these traits in your people leaders has a positive effect on the whole organization.

1. Trustworthiness

Good managers are trustworthy, and they respect confidentiality. Employees need to have faith in their leaders and know that their managers have their employees’ best interests at heart. If your employees feel like you don’t support them, it’ll lead to a toxic work environment, reduced collaboration, and unhealthy competition in your workplace.

2. Competence

If you want to lead effectively, you need to be competent in every aspect of your job.

That doesn’t mean you have to be an expert, but you should at least have a healthy knowledge of how to be efficient and successful in everything you do… and everything you ask your team members to do.

3. Integrity

Integrity is the quality of having strong moral principles and exercising them in everything you do. Integrity is often most obvious in how you and your team choose to express the ethics of your business culture.

Striving for excellence, accountability, and cooperation when no one is watching is the essence of integrity.

4. Show Empathy

Caring managers take time to get to know the individuals in their team. They’re genuinely interested in a team member’s success and personal wellbeing. They regularly check in with people about their lives, both at work and outside it.

5. High emotional intelligence

Being a good manager requires resolving conflicts, dealing with nerve-wracking stress, understanding and relating to the emotions of others, and much more. How a manager responds to challenging circumstances can have a significant impact on their team. Managers who are emotionally resilient are aware of how their mood affects others. They remain calm and productive under pressure and cope well with change.

Emotional intelligence can make all the difference between an engaged employee and one who is burned out, frustrated, and unmotivated. Managers need to pick up on signs that an employee is pushing themselves too far, which can cause burnout, anxiety, depression, and disengagement. More often than not, good managers will pick up on signs of these conditions in advance, before the employee approaches them to discuss the situation.

6. Empowering and motivating

This is an obviously key quality in a manager, and certainly much important. Great bosses invest in their employees’ careers, support their development, and offer growth opportunities which boosts engagement, retention, and more. identifying opportunities for employees to master new skills actually builds your team’s depth and strength. Furthermore, you convey a powerful message that you care about your people’s personal well-being.

7. Rewarding and Recognizing Employees

Offering employee rewards and recognition is a golden opportunity for managers that is often overlooked. Employee recognition not only boosts individual employee engagement, but it also has been found to increase productivity and loyalty to the company, leading to higher retention.

Employees need to know that their work and more importantly, their efforts are acknowledged and appreciated. Leaders need to be perceptive in this area and take the time to reward and recognize employees where appropriate. A good manager understands the value of rewarding and recognizing employees.

8. Excellent Communication skill

As remote, distributed workplaces become more common, communication has become an indispensable leadership skill. Managers need to be excellent communicators, which means maintaining regular contact with everyone on their team, providing frequent feedback, and delivering rewards and recognition for excellent performance.

9. Listening Skills

Effective managers are active listeners too. They allow time for others to speak.

Take the time to focus on your employees and what they are saying. Ask for their insights if they don’t readily offer them. When you get valuable feedback, make a conscious effort to take action based on it. This will show your employees that when they speak up, they can make a difference in their working environment.

10. Consistency and Reliability

Employees need to know that their leader is stable, secure, and reliable. They will come to you for clarification regarding organizational objectives, views on their work, and advice. And more importantly, employees should feel comfortable approaching you when they are struggling and need help.


Great management is essential to your company’s bottom line, but leadership skills are often considered to be inborn. The fact is, though, that these attributes can all be identified and strengthened.

Being an ideal manager is all about to becoming a great leader, recognizing the efforts of your team, consistently learning, and developing and improving emotional intelligence. Unfortunately, many managers feel ill-equipped to be truly successful in their role; as because they’re employees themselves.  HRavailable suggests that people leaders need HR’s support to enable and equip managers to lead and influence.


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