Job Description

Designation:
Manager-CSR Engagement and Client Acquisition


Location:
Mumbai

CTC:
Upto 16 LPA

 



Brief
Job Description:



1) Sales and key Accounts Management


·       
Ensure that SGS TFS is achieving
revenue and profitability as defined by business.


·       
Align sales strategy to meet
budgeted target


·       
Provide leadership and direction to
drive the sales by with clear focus on market dynamics

·       
Identify expansion opportunities
through sale and cross sell and develop a feedback loop mechanism for all
internal teams to provide market (client and referral) insights back into the
system


·       
Strategic business planning with an
aim to sale SGS CSR & Aid Efficiency services to corporate donors and
philanthropist and Government revenue opportunities to chase revenue


·       
Develop and implement sales strategy
to scale up new pipeline of clients to chase revenue through key service
offerings .

2) Lead Program Delivery


·       
Client engagement and client
satisfaction parameters for allocated portfolio


·       
Support operations team to deliver
services as per scope of project by client and timely delivery

 



3) Provide Strategic Consulting


·       
Provide CSR program design and
strategic consulting and share data-based insights to the client

·       
Liasoning with Corporate SMEs, NGOs,
and Government for client acquisition


·       
Onboarding consultants, social domen
experts, identifying complimentary service agencies to create eco-system to
complete the project


·       
Ensure quality of business
engagement by regular client cadence, NGO cadence and supervising governance
and leading internal project and knowledge management.


·       
Deal with B2B social platform for
client engagement


·       
Hire, train and develop sales team
to achieve yearly sales target


·       
Understand the client's vision and
co-develop the roadmap for adhering to the client's needs and CSR goals and
projects.


·       
Conduct review meeting with sales
and operations team to ensure progress towards KPIs, objectives and targets


·       
Maintain effective sales and
marketing performance reporting system to measure the success.
 


4) Market insights and feedback Mechanism


·       
Develop a feedback loop mechanism
for all internal teams to provide market (client and referral) insights back
into the system

 



Required Experience:


·       
Preferably MSW or MBA in CSR with
minimum 8-10 years of experience and enough technical knowledge with an
understanding of CSR consulting, sales, client acquisition or equivalent
consulting experience.


·       
Possesses stakeholder management and
client influencing, relationship building skills.


·       
Ability to research on trending
topics on CSR, changes in CSR law, collaborate with NGOs and other similar
stakeholders.


·       
Strategic thinking, problem solving
skills, a bias toward action and ability to manage multiple projects, juggle
priorities and deliver on tight deadlines.


·       
Works willingly and effectively with
others in and across the organization to accomplish team goals.

·       
A passionate coach for your high
performing team and empowers the team and leads with empathy and integrity.


·       
Basic Excel and MS Word skills,
along with excellent presentation and communication skills.

·       
Functional understanding of CSR
ecosystem in India


·       
Past experience in CSR consulting
and sales would be a value addition.

 



Required Skills:


·       
Good communication skills


·       
Quality system knowledge


·       
Technical knowledge


·       
Analytical & conceptual thinking


·       
Collaborative


·       
Managerial skills


·       
Quick decision making


·       
Highly networked


·       
Problem solving skills

When required
travelling, sometimes at short notice

Required Knowledge, Skills, and Abilities

• managerial
• good communications

Education + Experience

• Qualification: Degree