Job Description

Position: Sales Associate

Reporting to: Store Manager or Store-in-Charge  Role and Responsibilities  ?    Understanding and providing assistance in satisfying customer needs & queries about products, prices and services
?    Advising customers on product ranges best suited to their needs
?    Achieving the sales target and focus on increasing sales by using advanced sales techniques Focusing on Up selling/ Cross selling
?    Maintaining customer relationships in order to build long term brand loyalty Handling new launches, promotion of products and visual merchandising Ensuring stock replenishment at all times
?    Maintaining general cleanliness, hygiene standards and visual displays Implementing CRM at the store level and providing relevant feedback Coordinating with Customer Care Centre for after sales service
?    Generating Daily Sales Report
?    Following all company procedures in ordering, cash handling and other common practices  Knowledge or Skills  ?    Thorough knowledge of feature & benefits of products and brands in the store ?    Understanding of competing brands and prices ?    Well aware of internal procedures, processes and systems  Personality Traits  ?    Good selling and presentation skills ?    Excellent communication (including spoken and written English) ?    Good personality and immaculately groomed ?    Basic numerical ability & IT skills  Work location & schedule  ?    Work location: Any concept / stores in UAE or other countries where the Group operates
?    The employee maybe allocated to any one of the following concepts / stores during their tenure with the company, which includes but is not limited to - Group Prestige, Group Retail, Hour Choice, Montblanc, Swatch or Group Eyezone
?    6 days a week
?    Shift working hours  

Requirements are :Graduate or a Diploma in business administration, sales or related courses.Selling experience of at least 2 years preferably in high end segment in retail (watch Industry from India)Excellent communication (including spoken and written English)Strong selling skills & customer orientedConfident, friendly & engaging personalityWell-mannered and politeImmaculately groomed & physically fit Nationality & Gender: Any, FemaleAbout Group : The Group is today, synonymous with luxury lifestyle retail. Over the last three decades, it has established a wide footprint, serving its customers across the UAE, Oman, Qatar and Bahrain offering a diverse portfolio of over 100 prestigious international brands and an unmatched retail experience. Group encompasses a wide spectrum of all things premium such as watches, eyewear, jewelry, leather accessories and writing instruments.   From its headquarters in Dubai, the Group has swiftly established its reputation as one of the largest importers, distributors and retailers of luxury products with over 300 stores in the region. The Group also manages travel retail in leading airports and on-board airlines.   Critical to the success of the Group is an outstanding team of over 1,600 professionals driven to deliver a remarkable customer experience. With a diverse range of international brands, distinctive stores and exceptional service, the progress of the  Group is based firmly on quality, reliability and customer centricity. Woven into the fabric of  is commitment, diligence and the pursuit of excellence; values that have propelled the Group to the position of repute it enjoys today. Every employee at  Group is a glowing testament to these values

Required Knowledge, Skills, and Abilities

• customer service
• polite

Education + Experience

• Qualification: Degree