Job Description

Waiter/Waitress (Arabic is a
priority) 

 


Waiter/Waitress responsibilities
include greeting and serving customers, providing detailed information on
menus, multi-tasking various front-of-the-house duties and collecting the bill.
If you are able to perform well in fast-paced environments, we’d like to meet
you. To be a successful Waiter or Waitress, you should be polite with our
customers and make sure they enjoy their meals. You should also be a team
player and be able to effectively communicate with our Kitchen Staff to make
sure orders are accurate and delivered promptly.

 

Keep in mind that Waiter/Waitress
duties may require working in shifts and/or occasionally during weekends and
holidays.

 

Ultimately, it is the duty of our
Waiters/Waitresses to provide an excellent overall dining experience for our
guests.

 

Duties and responsibilities:

 

Greet and escort customers to
their tables

 

Present menu and provide detailed
information when asked (e.g. about portions, ingredients or potential food
allergies)

 

Prepare tables by setting up
linens, silverware and glasses

 

Inform customers about the day’s
specials

 

Offer menu recommendations upon
request

 

Up-sell additional products when
appropriate

 

Take accurate food and drinks
orders, using a POS ordering software,order  slips or by memorization

 

Check customers’ IDs to ensure
they meet minimum age requirements for consumption of alcoholic beverages

 

Communicate order details to the
Kitchen Staff

 

Serve food and drink orders

 

Check dishes and kitchenware for
cleanliness and presentation and report any problems

 

Arrange table settings and
maintain a tidy dining area

 

Deliver checks and collect bill
payments

 

Carry dirty plates, glasses and
silverware to kitchen for cleaning

 

Meet with restaurant staff to
review daily specials, changes on the menu and service specifications for
reservations (e.g. parties)

 

Requirements:

 

Proven work experience as a Waiter
or Waitress

 

Hands-on experience with cash
register and ordering information system (e.g. Revel POS or Toast POS)

Basic math skills

 

Attentiveness and patience for
customers

 

Ability to work well under
pressure, with full constration and positive vibe 

 

Excellent presentation skills

 

Strong organizational and multitasking
skills, with the ability to perform well in a fast-paced environment

 

Active listening and effective
communication skills

 

Team spirit

 

Flexibility to work in shifts

 

High school diploma; food safety
training is a plus

 

Monthly payment roll: 2,000 +
accommodation

 

Required Knowledge, Skills, and Abilities

• customer service
• good communication
• multitasking

Education + Experience

• Qualification: Degree