Job Description

Restaurant
Manager responsibilities include maintaining the restaurant’s revenue,
profitability and quality goals. You will ensure efficient restaurant
operation, as well as maintain high production, productivity, quality, and
customer-service standards.

 

To
be successful in this role, you’ll need management skills and experience in
both front and back of the house. We want you to know how to oversee the dining
section, check-in with customers and balance seating capacity. Back of the
house management experience is also essential, as you’ll manage Cooks and Wait
Staff, set work schedules, oversee food prep and make sure we comply with
health and safety restaurant regulations.

 

We’ll
expect you to lead by example and uplift our staff during busy moments in our
fast-paced environment. Ultimately, you will ensure our restaurant runs
smoothly and customers have pleasant dining experiences.

 

Responsibilities:

 

Coordinate
daily Front of the House and Back of the House restaurant operations

 

Deliver
superior service and maximize customer satisfaction

 

Respond
efficiently and accurately to customer complaints

 

Regularly
review product quality and research new vendors

 

Organize
and supervise shifts

 

Appraise
staff performance and provide feedback to improve productivity

 

Estimate
future needs for goods, kitchen utensils and cleaning products

 

Ensure
compliance with sanitation and safety regulations

 

Manage
restaurant’s good image and suggest ways to improve it

 

Control
operational costs and identify measures to cut waste

 

Create
detailed reports on weekly, monthly and annual revenues and expenses

 

Plan
to promote the brand in the community through word-of-mouth and restaurant
events

 

Recommend
ways to reach a broader audience (e.g. discounts and social media ads)

 

Train
new and current employees on proper customer service practices

 

Implement
policies and protocols that will maintain future restaurant operations

requirements

 

Proven
work experience as a Restaurant Manager, Restaurant General Manager,
Hospitality Manager or similar role

 

Proven
customer service experience as a manager

 

Extensive
food and beverage (F&B) knowledge, with ability to remember and recall
ingredients and dishes to inform customers and wait staff

 

Familiarity
with restaurant management software (POS)

 

Strong
leadership, motivational and people skills

 

Experience
in International food chain brands

 

Acute
financial management skills

 

BSc
degree in Business Administration; hospitality management or culinary schooling
is a plus

 

Available
to join immediately, UAE Driving License is a plus 

 

Package:
5,000 + Accommodation

 

Required Knowledge, Skills, and Abilities

• customer service
• team management

Education + Experience

• Qualification: Bsc