Job Description
Responsibilities:
-Checking all reservations for one month on day-to-day basis.
-Checking all reservation credit cards as per reservations
policies day-to-day basis.
-Calling all guest three days ahead to check the arrival time
as if any special request.
-Confirm all in-house guest departure date and time.
Make sure guest stay is comfortable.
-Follow up on guest request, any concern related to guest.
-Arranging cleaning services, a day ahead.
-Collecting all guest reviews.
-Handle any Maintenance issues in apartment.
-Checking apartments on day-to-day basis as per the arrivals
to make sure all apartments are clean and 100% in working condition.
-Check-in and Check-out all guest in DTCM system on time
day-to-day basis.