Job Description

Responsibilities:
-Checking all reservations for one month on day-to-day basis.



-Checking all reservation credit cards as per reservations
policies day-to-day basis.


-Calling all guest three days ahead to check the arrival time
as if any special request.


-Confirm all in-house guest departure date and time.

Make sure guest stay is comfortable.


-Follow up on guest request, any concern related to guest.


-Arranging cleaning services, a day ahead.


-Collecting all guest reviews.


-Handle any Maintenance issues in apartment.


-Checking apartments on day-to-day basis as per the arrivals
to make sure all apartments are clean and 100% in working condition.  
-Check-in and Check-out all guest in DTCM system on time
day-to-day basis.

Required Knowledge, Skills, and Abilities

• solid background in the hospitality and travel and tourism industries.

Education + Experience

• Qualification: Bachelor's degree