Job Description

Job Title Senior Merchandiser.
Department Retail & Merchandising
Section Grade .
Reports To
Head of Merchandise Development and Production
Role Overview
The Senior Merchandiser is responsible for the supervision of merchandise production
process, including the coordination of merchandise suppliers, product selection, quality
control and supply logistics. 
  KEY ACCOUNTABILITIES & DUTIES
Responsibility of Role
• Collaborate with Head of Merchandise Development and Production and design team colleagues to agree new
merchandise requirements and plan new product designs and categories.
• Coordinate product research process to support concepts for new products/product lines and prepare reports
detailing findings and recommendations.
• Coordinate with merchandise suppliers for all aspects of the production process including contract placement,
product sampling, design revisions, quality control, order finalisation, shipping and delivery etc.
• Maintain strong working relationships with merchandise suppliers and be the day-to-day point of contact for all
such suppliers.
• Work with the Head of Merchandise Development and Production and design team colleagues to review
product samples and coordinate required updates/design alterations.
• Work with Head of Merchandise Development and Production and design team colleagues to plan parameters
of merchandising main orders/reorders including order quantities, pricing, packaging, labelling, shipping
specifics etc.
• Work with Merchandise Coordinators and Merchandise Administrators to maintain records of all orders,
reorders, supplier contact details, payment terms, consignment/freelance contracts including all
approved/rejected Product Request Acceptance Forms.
• Liaise with Procurement department to oversee and support all aspects of the procurement process related to
merchandise supply.
• Liaise with Legal and Finance to process contracts, invoicing and other documentation related to suppliers.
• Liaise with the Logistics team to facilitate the inbounding of all shipments.
• Develop a strong collaborative relationship with staff at IN-Q gift shops, ensuring that relevant aspects of the
merchandise production process are communicated and that logistical requirements are coordinated
• Prepare ad-hoc reports as required.
• Work on special projects and/or other duties as directed by your higher management.
• Process replenishment orders to ensure that there is sufficient stock for consignment, ready-made & bespoke
products to satisfy sales and maintaining correct levels of stock to optimise sales.
• Monitor margin performance to ensure R&M margin targets are achieved.
P a g e | 3
• Conduct regular store visits and build relationships with the retail team, gaining a commercial awareness of
competitor position and activity. 
COMPETENCIES/SKILLS
Competency Area (refer to guideline) Required Level
(Basic / Proficient / Advanced)
Personal Management Proficient
Communication Proficient
Teamwork Proficient
Creativity & Innovation Proficient
Managing Information Proficient
Research & Analysis Proficient .
Project & Task Management Proficient
Commitment to Quality Proficient
Professional Behavior Proficient
Leadership Proficient.

  EXPERIENCE & QUALIFICATION REQUIREMENTS
Knowledge, Technical Skills
& Experience Required
• Ability to work in a team, and with colleagues in other departments,
demonstrating a collaborative approach.
• Ability to exercise tact, discretion and sound judgment.
• Strong communication skills with good active listening skills.
• Strong time- and resource-management skills to ensure project delivery
within time and resource constraints.
• Ability to use own initiative and to develop (with limited supervision),
maintain and monitor own work programs to meet deadlines.
• Ability to work under pressure whilst maintaining high quality of output.
• Ability to prepare documents in a clear, concise manner.
• Well-developed computing skills including understanding of relevant IT
products and software (Microsoft Office, Word, Excel, PowerPoint, ERP).
• At least 6 years retail experience.
Education & Certification Required
• A degree in Business/ Administration/ Retail Science/ Marketing/ Design
or relevant subject area. UIDELINE TO COMPETENCY AREAS – WHAT IS A COMPETENCY?
Example Competency Area Examples of the attributes that characterize this Competency Area.
 Personal Management
• Personal organization and time management
• Demonstrates honesty and integrity (does the “right thing”)
• Accepts and embraces diversity
• Takes personal responsibility
• Contributes to a harmonious work environment
• Deals with the pressures of the job
Communication
• Good, clear verbal communication
• Good written and email communication
• Prepares clear instructions and follow up communications
• Proactive communication (e.g. escalates issues) .
Teamwork
• Collaborates well with co-workers
• Shares knowledge
• Contributes to the team effort
• Works within the dynamics of a group (doesn’t work in a “silo”)
• Demonstrates accountability to the team
• Shares success amongst all stakeholders.
 Creativity & Innovation
• Tries innovative ways to get things done
• Uses imagination and develops new ideas
• Seeks improvements (a better way of doing things)
• Creates value
Managing Information
• Interprets and applies information from various sources
• Demonstrates numerical literacy
• Uses appropriate technology
• Creates quality documents
• Retains records of key documents and information
• Preserves confidentiality and sensitive information
Research & Analysis
• Assesses data/ information and identify opportunities for improvement
• Harnesses information from multiple sources
• Uses information to support attainment of goals
• Thinks critically and strategically
• Evaluates solutions to make decisions
.


GUIDELINE TO COMPETENCY AREAS – WHAT IS A COMPETENCY?
Example Competency Area Examples of the attributes that characterize this Competency Area
Project & Task Management
• Creates and communicates clear plans
• Manages milestones, deadlines and priorities
• Manages stakeholders using efficient communications
• Follow up (ongoing)
• Manages multiple tasks
• Addresses obstacles and issues that impact a project’s success.
 Commitment to Quality
• Pursues high quality in all aspects of job
• Eye for detail
• Applies best practice
• Looks for opportunities for improvement
• Remedies poor quality .
Professional Behavior • Builds professional relationships
• Respects others and respects the law
• Observes and follows policies of the organization and workplace
• Adapts to workplace culture
• Abides by best practice norms in industry/field.
 Leadership
• Demonstrates honesty and personal ethics (addressing shortfalls identified in
organization)
• Uses initiative
• Decision-making
• Sets clear goals and objectives and drives team towards them
• Leads by example
• Coaches and develops direct reports
• Supports attainment of organization's goals and drives results
• Supports implementation of organization’s wider strategies, plans, policies
and procedures.

 Nationality:
the ideal candidate preferably be bilingual (English and Arabic) but not
necessary

·       

Type of
hire: Local candidates available to join immediately.

·       

Salary
details: QAR 12,300 (for single candidates) or QAR 13,800 (for
married candidates that are sponsoring their families in Qatar – QID copy of
their dependents are required as proof for them to be eligible for this).

Required Knowledge, Skills, and Abilities

• team management
• good communication

Education + Experience

• Qualification: Degree