Job Description

For a luxury vacation
rental company based in Dubai and Dehradun. 

We currently properties in
Dubai and India.  We are looking to double
our portfolio across the regions by the end of the year. 


Company live by 7 core values and looks for
the same in every one of its employees.

Create Win
Win Situations – Be All in

Passion -
Make it Happen

Be Loyal
to your self - Always look to Grow

WOW (all
stake holders all the time)

 

.
Key Accounts/Client Relations Executive.  If
you are looking to be this person you should align to the above core values.

Our client relationships are our top priority.
We’re looking for a dedicated and personable account executive to maintain our
clients’ accounts and serve as our main point of contact. 

Our ideal candidate will have a passion for
helping others and a drive to provide exceptional customer service. Applicants
should also be comfortable working with spreadsheets, PowerPoint, and other
organizational software. If this sounds like you, apply today and help us build
meaningful, long-lasting relationships that move our business forward!


Objectives of this Role

·  Act as the main point of contact in all
matters relating to client concerns and needs

·       

Build and strengthen client relationships to
achieve long-term partnerships 

·
Maintain accurate client records, keeping
track of any contract updates and renewals

· 
 Have clients engaged through communication about
their property, the market and industry

·       
Develop a thorough understanding of our
products and service offerings.
  Daily and Weekly Responsibilities

·  
Take inquiries and requests from customers and
address their needs

· 
 Communicate through a weekly newsletter with
interesting updates about the market

·       
  Generate referrals from owners for new
properties

· 
 Generate progress reports to give to clients
and higher-ups within the organization.


Skills and Qualifications

·Professional experience in a sales or customer
service role

·
Ability to multitask and juggle several
responsibilities simultaneously

· 
Strong written and verbal communication
skills 



· 
 Good attention to
detail and organizational skills

·       
  Good
understanding of data and making graphs and presentations.
 Preferred Qualifications

· 
Proven track
record of meeting or exceeding quotas and receiving positive customer feedback

·       
Proficiency with
common customer success and customer relationship management software, such as Gain sight and Salesforce .
 


Internal: Department:
Business Development.
Designation:
Key Accounts                               
Salary:
50,000- 70,000


Reporting Manager: Key Accounts Manager .
Reporting Location: Nerve Center .
What are the
candidates 3 KPI’s


1) Customer Retention
Rate


2) Monthly Customer
Invoicing


3) Customer referrals .
Candidate
should have minimum work experience: 3 years.
They should have previous experience in Client
Relations

.
:Excel and excellent communications skills. 

Required Knowledge, Skills, and Abilities

• good communication

Education + Experience

• Qualification: Degree