Job Description

JOB TITLE: Data Control
Specialist

DEPARTMENT: File Set Up


 

 

PRIMARY FUNCTION:

Accurate and timely creation of customer files
in the ATLAS System.  Creating customer
profiles in ATLAS to support relocation requests from our clients.  Using internal tools to make appropriate
decisions to drive—client, contract, division, currency, move type, policy,
products etc. in the main Cartus application, ATLAS.   These decisions drive workflow, billing,
service delivery, and financial drivers for Cartus. 

 

This
team member will also manage updates to customer files and stuck customer
resolutions.

 

 This role will be expected to work shift
equivalent to US EST Business hours

-      
Must be flexible and willing to work on Night
Shifts - e.g. 8pm to 5am.  

 

MAJOR DUTIES AND
RESPONSIBILITIES:


Timely and
accurate input of customer data in Atlas system.
Understand key
financial controls and the Contract and policy setup to support customer
file creation.
Accurate entry
into the ATLAS system and ensure it is done with 100% accuracy.
Manage update
requests to customer files.
Identification and
communication of potential gaps in coding matrices to leadership
Aide in training
of new hires and/or temps
Assist with new
system roll outs and testing
Assists with data
integrity reports and projects
Manage to
sensitive and confidential information provided by our clients.
Other projects and
tasks as required by management


 

 

DIMENSIONS:


Attention to
Detail
Ability to meet
productivity goals, while maintaining accuracy
Strong Analytical
Skills/Critical Thinking
Accuracy/Quality
of Work
Excellent Verbal
and Written Skills
Teamwork
Flexibility
Organizational
Skills
Ability to Multi
Task


 

 

QUALIFICATIONS:


Work Experience –
between 1 to 5 years only
Strong Typing
Skills
Good communication
and interpretation skills.
Produce volume of
work with accuracy
Proficient in Microsoft
Word and Excel
Ability to
reference multiple documents and make key decisions—and identify
conflicting information
Demonstrated
ability to handle sensitive/confidential materials
Demonstrated
ability to take initiative
College degree or
equivalent

Required Knowledge, Skills, and Abilities

• teamwork
• flexibility
• analytical
• good communication

Education + Experience

• Qualification: Degree