Job Description

Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale. Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.

Builds and maintains a network of sources from which to identify new sales leads.
Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
Demonstrates the functions and utility of products or services to customers based on their needs.
Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
Provides periodic territory sales forecasts.
Performs other duties as assigned.

Required Knowledge, Skills, and Abilities

• excellent interpersonal and customer service skills.
• excellent sales and negotiation skills.
• excellent organizational skills and attention to detail.

Education + Experience

• Qualification: Degree