Technical Support Consultant
Job Description
Performing analyses on hardware, software, and network capabilities.Consulting with management and other departments as required.Improving system efficiency by consulting with end-users and providing innovative solutions.Analyzing and improving the performance of web-based portals.Resolving logged errors, as well as ensuring system security and encryption.Documenting processes and monitoring system performance metrics.Required Knowledge, Skills, and Abilities
- advanced knowledge of hardware and software solutions and network maintenance.
- ability to conduct in-house training to increase end-user proficiency.
- ability to develop and maintain internal error logs and provide support.
- proficiency in providing effi
Education + Experience
- Qualification: B.Tech
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