Customer Service Representative
Job Description
Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Required Knowledge, Skills, and Abilities
- ability to stay calm when customers are stressed or upset.
- comfortable using computers
- experience working with customer support.
Education + Experience
- Qualification: Degree
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