Job Description
Performing analyses on hardware, software, and network capabilities.
Consulting with management and other departments as required.
Improving system efficiency by consulting with end-users and providing innovative solutions.
Analyzing and improving the performance of web-based portals.
Resolving logged errors, as well as ensuring system security and encryption.
Documenting processes and monitoring system performance metrics.
Ensuring that computer hardware remains compatible with software updates.
Implementing the latest technological advancements and solutions.
Performing diagnostic tests and troubleshooting.
Training end-users on hardware functionality and software programs.