Job Description

Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately. Answering screening and forwarding incoming phone calls. Receiving and sorting daily mail.

Greet and welcome guests as soon as they arrive at the office
Direct visitors to the appropriate person and office
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Order front office supplies and keep inventory of stock
Update calendars and schedule meetings
Arrange travel and accommodations, and prepare vouchers
Keep updated records of office expenses and costs
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Required Knowledge, Skills, and Abilities

• proven work experience as a receptionist
• front office representative or similar role
• proficiency in microsoft office suite
• professional attitude and appearance
• solid written and verbal communication skills

Education + Experience

• Qualification: Degree