Customer Service Representative/sales

Customer Service Representative/sales

Dubai, United Arab Emirates

Hive

Job Description

The primary role of the customer service representative is to interact with customers to address their concerns, answer their questions and assist them with their needs. A customer service representative will often answer customer phone calls and emails, responding to customers' questions and concerns.

Required Knowledge, Skills, and Abilities

  • maintaining a positive
  • empathetic
  • and professional attitude toward customers at all times. responding promptly to customer inquiries. communicating with customers through various channels. acknowledging and resolving customer complaints.

Education + Experience

  • Qualification: Degree
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