Mobile Technicians
Job Description
Perform basic fault finding. Eliminate blacklisting, SIM card or network problems to ensure fault lies with the handset, or accessories. Perform functionality checks in order to eliminate user error. Ascertain the warranty status of a handset in order to eliminate damaged equipment.Required Knowledge, Skills, and Abilities
- use repair manuals. ... provide customer information related to repairs. ... apply company policies. ... repair mobile devices. ... create solutions to problems. ... operate two-way radio systems. ... disassemble mobile devices. ... use precision tools
Education + Experience
- Qualification: Diploma
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