Job Description

Greeting, seating, and escorting guests. Upselling additional menu products to guests when appropriate. Checking IDs to prevent minors from ordering alcoholic beverages. Taking food and beverage orders using software, order slips, a server notepad, or memorization.

Greet and escort customers to their tables
Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
Prepare tables by setting up linens, silverware and glasses
Inform customers about the day’s specials
Offer menu recommendations upon request
Up-sell additional products when appropriate
Take accurate food and drinks orders, using a POS ordering software,order  slips or by memorization
Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
Communicate order details to the Kitchen Staff
Serve food and drink orders
Check dishes and kitchenware for cleanliness and presentation and report any problems
Arrange table settings and maintain a tidy dining area
Deliver checks and collect bill payments
Carry dirty plates, glasses and silverware to kitchen for cleaning
Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
Follow all relevant health department regulations
Provide excellent customer service to guests

Required Knowledge, Skills, and Abilities

• attentiveness and patience for customers
• strong organizational and multitasking skills
• with the ability to perform well in a fast-paced environment
• active listening and effective communication skills

Education + Experience

• Qualification: Degree