Job Description

Answering telephone inquiries and assisting clients.
Installing and testing products, equipment, and machinery and providing instructions to customers on the proper usage of their product.
Using diagnostic tools to identify issues and evaluating the available information.
Fixing defective or broken products or ordering the necessary parts to replace faulty or worn-out parts.
Servicing home-based equipment, such as security systems, appliances, computer equipment, televisions, and heating and ventilation units.
Servicing heavy equipment, such as farm or factory machines, diesel engines, and computer networks.
Promoting the company's services.
Maintaining your technical and mechanical skills.

Required Knowledge, Skills, and Abilities

• ability to work flexible hours and work around a changing schedule.
• excellent communication
• interpersonal and diagnostic skills.

Education + Experience

• Qualification: Diploma