Job Description

1.Ensuring customer's satisfaction as per the SLA’s.

2.Handling emails and chat from customers and providing them with a solution to their queries.

3.Should be aware about US culture.

Job Responsibilities: -

1. Providing splendid customer service to customers in a friendly and courteous manner at all times.

2. Improve customer's experience with the services provided by clients.

3.Making sure that customer's issues are attended and all of their concerns are resolved immediately.

4. Suggest effective ways through which the client can promote its products and services while ensuring customer satisfaction.

5. Ensure that customer's confidential information is properly protected and only used for official purposes.

6. Candidates with excellent communication skills need to apply.

Qualification: -Under Graduate / Graduate

Experience: -Fresher/Experienced

Should be open for night shift.

It is work from home opening.

Walk-in Interviews

Address – Sector-15, Noida

Timing – 12pm – 5pm

Required Knowledge, Skills, and Abilities

• telecom
• bpo

Education + Experience

• Qualification: Bsc