Front Office Associate
Job Description
Performing all check-in and check-out tasksManaging online and phone reservationsInforming customers about payment methods and verifying their credit card dataRequired Knowledge, Skills, and Abilities
- experience with hotel reservations software
- like cloudbeds and roomkeypms
- understanding of how travel planning websites operate
- like booking and tripadvisor
- customer service attitude
- excellent communication and organizational skills
- degree in hotel
Education + Experience
- Qualification: MBA
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