Front Office Manager
Job Description
Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)Train, supervise and support office staff, including receptionists, security guards and call center agentsSchedule shiftsEnsure timely and accurate customer serviceHandle complaints and specific customers requestsTroubleshoot emergenciesRequired Knowledge, Skills, and Abilities
- hands on experience with office machines (e.g. fax machines and printers)
- thorough knowledge of customer service
- office management and basic bookkeeping procedures
- proficiency in english (oral and written)
- solid knowledge of ms office
- particularly ex
Education + Experience
- Qualification: Bachelor's degree
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