Setting up and installing new printers, copiers, scanners, and copier management software.
Providing routine service and maintenance to copiers, scanners, printers, and fax machines.
Troubleshooting and repairing malfunctioning cartridges, printers, and copiers.
Writing diagnostic reports and training manuals.
Providing demonstrations and customer training.
Managing orders and stock of new equipment, parts, and materials.
Providing excellent customer support and service.
Managing schedules and customer emergencies.
Keeping abreast of the latest technologies and practices in the industry.