Waiters or Waitresses are responsible for taking orders and serving food and beverages to guests. They play an important role in guest satisfaction as they are also responsible for checking on customers to ensure that they are enjoying their meals and take action to correct any problems.
Required Knowledge, Skills, and Abilities
customer service skills. the ability to work well with others. the ability to accept criticism and work well under pressure. to be thorough and pay attention to detail. excellent verbal communication skills. a desire to help people. active listening skill