Job Description
Job Responsibilities
Preparation of campaign flows
Engage with BUs stakeholders to plan CDP flows for campaigns
Design and configure campaign flows for planned CVM actions on CDP
Manually design and configure of campaigns for BUs whose data isn’t incorporated into CDP
Campaign testing, management of communications and channel operations
Design the test plan to ensure ability to get a statistically significant read for KPIs to support the test hypothesis
Work closely with the marketing and channel associates to ensure the test is designed and executed as needed
Utilize CVM and CDP best practices to program business rules for CVM campaigns
Perform quality assurance to ensure accuracy of CVM actions on CDP platform
Design and execute test runs (pilots) prior to CVM campaign launch
Communicate/coordinate internally with BUs’ teams to deliver CVM campaigns
Troubleshoot execution of campaign flows
Coordinate execution of CVM campaigns across the channels