Job Description

Delivering a variety of spa services (body treatments, massages, facials, waxing and manicure/pedicure) in a safe and comfortable manner. Maintaining equipment and sample inventory of products. Acknowledging and responding to relevant customer queries, needs and expectations.

Performing different types of massages, beauty treatments, and wellness therapies.
Maintaining detailed records of massages, treatments, and therapies performed on each spa guest.
Communicating with guests during massages to adjust massage techniques as required.
Resolving guest complaints and reporting any accidents to the supervisor.
Cleaning and sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use.
Explaining massages, treatments, and therapies to guests and providing suitable recommendations as needed.
Ensuring that the spa is adequately stocked with spa supplies and reporting shortages to the supervisor.
Enquiring about guests' medical conditions and allergies before providing spa services.
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Required Knowledge, Skills, and Abilities

• proven work experience as a spa therapist.
• hands on experience in massage techniques
• manicures
• pedicures
• waxing and face/body therapies.
• experience in sales will be considered an asset.

Education + Experience

• Qualification: Diploma