Job Description

Examining customers' appliances and identifying the cause of appliance breakdowns. Performing maintenance work on customers' appliances. Providing rough estimates to customers regarding the cost to repair damaged or malfunctioning appliances.

Install, service and repair various household appliances, such as refrigerators, dishwashers and air conditioning units
Swiftly respond to customer calls regarding issues or malfunctions
Evaluate and troubleshoot problems
Provide repair options, estimates and timeframes to customers, taking into account any product warranties
Complete billing and invoicing paperwork

Required Knowledge, Skills, and Abilities

• proven work experience as an appliance service technician or similar role
• sufficient experience in and knowledge of appliance repair and installation
• customer service and communication skills

Education + Experience

• Qualification: Diploma