Job Description

Set up hardware and install and configure software and drivers
Maintain and repair technological equipment (e.g. routers) or peripheral devices
Install well-functioning LAN/WAN and other networks and manage components (servers, IPs etc.)
Manage security options and software in computers and networks to maintain privacy and protection from attacks
Perform regular upgrades to ensure systems remain updated
Troubleshoot system failures or bugs and provide solutions to restore functionality
Arrange maintenance sessions to discover and mend inefficiencies
Keep records of repairs and fixes for future reference
Offer timely technical support and teach users how to utilize computers correctly

Required Knowledge, Skills, and Abilities

• active listening
• problem solving skills
• software and hardware expertise

Education + Experience

• Qualification: Diploma