Job Description

A Travel Agent is a vacation planner who assists clients in finding their ideal destinations, matching them with suitable vacation spots, and providing a list of activities to enhance their travel experience.

Plan and sell transportations, accommodations, insurance and other travel services
Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations
Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travelers
Book transportation, make hotel reservations and collect payment/fees
Use promotional techniques and prepare promotional materials to sell itinerary tour packages
Deal with occurring travel problems, complaints or refunds
Attend travel seminars to remain updated with tourism trends
Enter data into our software and maintain client files
Network with tour operators
Maintain statistical and financial records
Meet profit and sales targets

Required Knowledge, Skills, and Abilities

• proven work experience as a travel agent
• excellent knowledge of computer reservations systems
• gds systems and e-travelling
• fluency in english; multilingualism is a plus

Education + Experience

• Qualification: Degree